Terms of Service

Terms of Service

Please read these terms carefully before using our services. By using our services, you agree to be bound by these terms.

Last Updated: January 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and ExpoEdge ("we," "our," or "us") regarding your use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

2. Services Description

ExpoEdge provides comprehensive event organizing and exhibition solutions, including but not limited to:

  • Event planning and management services
  • Exhibition stand design and construction
  • Pavilion design and development
  • Display unit creation and installation
  • Styrofoam work and custom fabrication
  • Brand activation and marketing events
  • Corporate event coordination

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

3. Use of Services

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3.2 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit any harmful, offensive, or illegal content
  • Interfere with or disrupt our Services or servers
  • Attempt to gain unauthorized access to our systems
  • Use our Services to compete with us or for any commercial purpose without our prior written consent

4. Booking and Payment

4.1 Quotations and Pricing

All quotations provided by ExpoEdge are valid for the period specified in the quotation. Prices are subject to change without notice until a formal agreement is signed. All prices are exclusive of applicable taxes, unless otherwise stated.

4.2 Payment Terms

Payment terms will be specified in your service agreement. Generally:

  • A deposit may be required upon signing the agreement
  • Progress payments may be required at specified milestones
  • Final payment is typically due upon completion of services
  • Late payments may incur interest charges as specified in the agreement

4.3 Cancellation and Refunds

Cancellation policies will be detailed in your specific service agreement. Generally, deposits are non-refundable, and cancellation fees may apply based on the timing of cancellation and work already completed. Refunds, if applicable, will be processed according to the terms of your agreement.

5. Intellectual Property

5.1 Our Intellectual Property

All content, designs, logos, trademarks, and other intellectual property on our website and in our Services are owned by ExpoEdge or our licensors. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

5.2 Client Materials

You retain ownership of any materials, content, or intellectual property you provide to us. By providing such materials, you grant us a license to use, modify, and display them as necessary to provide our Services.

5.3 Work Product

Upon full payment, you will receive ownership of the work product created specifically for you, subject to our right to use such work for portfolio and marketing purposes unless otherwise agreed in writing.

6. Service Delivery and Performance

6.1 Timelines

We will make reasonable efforts to meet agreed-upon timelines. However, delays may occur due to circumstances beyond our control, including but not limited to weather, venue restrictions, supplier delays, or client-requested changes. We will notify you promptly of any anticipated delays.

6.2 Client Responsibilities

To ensure successful service delivery, you agree to:

  • Provide accurate and complete information in a timely manner
  • Obtain necessary permits, licenses, and approvals
  • Ensure access to venues and facilities as required
  • Make decisions and approvals promptly
  • Comply with all applicable laws and regulations

6.3 Changes and Modifications

Changes to the scope of work may result in additional charges and timeline adjustments. All change requests must be approved in writing. We reserve the right to charge additional fees for changes requested after work has commenced.

7. Liability and Indemnification

7.1 Limitation of Liability

To the maximum extent permitted by law, ExpoEdge's total liability for any claims arising from or related to our Services shall not exceed the total amount paid by you for the specific service giving rise to the claim. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

7.2 Indemnification

You agree to indemnify, defend, and hold harmless ExpoEdge and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any rights of another.

7.3 Insurance

We maintain appropriate insurance coverage for our operations. Clients may be required to maintain their own insurance coverage for events and exhibitions as specified in the service agreement.

8. Warranties and Disclaimers

We warrant that our Services will be performed in a professional and workmanlike manner. However, we make no other warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. Our Services are provided "as is" and "as available" without warranties of any kind.

We do not guarantee that our Services will be uninterrupted, error-free, or completely secure. You acknowledge that use of our Services is at your own risk.

9. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, labor strikes, or supplier failures. In such cases, we will make reasonable efforts to notify you and resume performance as soon as practicable.

10. Dispute Resolution

Any disputes arising from or relating to these Terms or our Services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the Dubai International Arbitration Centre, or through the courts of Dubai, United Arab Emirates, as applicable.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Dubai, United Arab Emirates.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our Services.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

ExpoEdge

Property Investment Office 4, F1, Dubai Investment Park First, Dubai, UAE PO Box 53337 Dubai, UAE

Email: info@expoedge.me

Phone: +971 52 351 2412